If your employer is refusing to pay your overtime in Saudi Arabia, it’s important to understand your legal rights and the proper steps you can take. Saudi Labour Law protects employees in many situations, and if you believe you’re entitled to overtime pay, there are official channels available to help resolve the issue.
In this guide, we’ll explain what overtime is, what you should do if your employer refuses to pay, and how to file an official labour complaint with the Ministry of Human Resources and Social Development (HRSD).
What Is Overtime Pay in Saudi Arabia?
Overtime generally refers to the extra hours an employee works beyond their regular working hours. Under Saudi Labour Law, employees who qualify for overtime are entitled to additional compensation as prescribed by the law.
However, overtime eligibility depends on several factors, including:
- Employment contract
- Job category
- Working schedule
- Nature of work
- Applicable provisions of Saudi Labour Law
Not every employee or every additional hour automatically qualifies for overtime.
What Should You Do If Your Employer Refuses to Pay Overtime?
1. Review Your Employment Contract
Start by checking your employment contract.
Confirm:
- Your normal working hours
- Overtime clauses
- Salary structure
- Company policies
Understanding your contract will help you determine whether overtime payment is applicable.
2. Collect Evidence
Before filing a complaint, gather as much evidence as possible.
Useful documents include:
- Attendance records
- Timesheets
- Duty rosters
- Shift schedules
- WhatsApp conversations
- Emails
- Work instructions
- Salary slips
The stronger your evidence, the easier it becomes to support your claim.
3. Speak With Your Employer or HR
Many overtime disputes can be resolved internally.
Speak politely with:
- Your supervisor
- HR Department
- Company management
Explain your concern and request payment before taking legal action.
4. File an Official Labour Complaint
If your employer still refuses to pay overtime, you can submit a complaint through the Saudi Ministry of Human Resources and Social Development (HRSD).
How to File an Overtime Complaint in Saudi Arabia
HRSD Call Center
Phone: 19911
The HRSD customer service team can provide guidance on labour complaints and your legal rights.
Submit an Online Labour Complaint
Official HRSD Beneficiary Portal:
HRSD Contact Page
Official Website:
Contact the Ministry
Complaint & Inquiry Form:
HRSD Email
Email:
Tips Before Filing a Complaint
Before submitting your complaint:
- Keep copies of all documents.
- Save screenshots of conversations.
- Record dates and working hours.
- Be truthful and provide accurate information.
- Try resolving the issue with your employer first.
Important Notice
This article provides general information about overtime disputes in Saudi Arabia.
Whether you are legally entitled to overtime depends on:
- Saudi Labour Law
- Your employment contract
- Your job classification
- Company working hours
- Applicable legal provisions
Each case may be assessed individually.
Conclusion
If your employer refuses to pay overtime in Saudi Arabia, don’t ignore the issue. Start by reviewing your employment contract, collect supporting evidence, speak with your employer, and if necessary, file an official complaint through HRSD using the approved channels.
Knowing your rights and following the correct procedure can help you resolve the issue more effectively
