Managing a domestic worker’s official information in Saudi Arabia can be done through the Absher platform in many cases. If the worker’s name needs to be corrected or updated to match the passport, it is important to make sure the information is accurate before proceeding with Iqama renewal.
This guide explains the general process step by step.
Why Is It Important to Update the Name?
The domestic worker’s name should match the information shown on their official passport and Saudi government records. Incorrect or inconsistent information can create problems with identification documents and other government services.
Before making any changes, check the worker’s passport carefully and use the exact spelling shown in the current passport.
Step 1: Log in to Absher
Open the official Absher Individuals platform and log in using the sponsor’s Absher account.
Step 2: Open the Workers Services
After logging in, go to the services related to domestic workers.
Look for the relevant worker-management or resident identity service and select the domestic worker whose information needs to be updated.
Step 3: Check the Worker’s Information
Review the worker’s current name and other personal details.
Compare the information with the worker’s valid passport. Pay particular attention to the English spelling of the first name, father’s name, family name and other passport details.
Step 4: Edit the Translated Name, If the Service Is Available
If the Edit Translated Name option is available in your Absher account, select it and enter the worker’s name exactly as it appears in the passport.
Do not use an alternative spelling or nickname.
Important: The availability and menu wording of Absher services can change. If the option is not displayed, do not submit incorrect information through another service. Check the current Absher services or contact the relevant authority for the appropriate procedure.
Step 5: Submit the Required Documents
If Absher asks for supporting documentation, provide a clear copy of the worker’s valid passport and any other required information.
Make sure the passport copy is readable and that the information entered in Absher matches it.
Step 6: Wait for the Request to Be Processed
If the request requires electronic processing or approval, wait until the information has been updated before proceeding with the next step.
Check the worker’s record again after the request has been processed.
Step 7: Update Passport Information if the Passport Has Changed
If the domestic worker has received a new or renewed passport, Absher provides an electronic Update Passport Information service for family members and domestic workers. (Absher)
Make sure the new passport information is correctly recorded before completing other procedures.
Step 8: Renew the Domestic Worker’s Iqama
Once the worker’s information is correct, proceed with the Iqama renewal through Absher.
Saudi Arabia’s Absher platform provides an electronic service for renewing the residence permit of a registered domestic worker without requiring a visit to an office. (Absher)
Select the domestic worker, review the available renewal options, complete the required payment and submit the renewal request.
Important Requirements
Before attempting the Iqama renewal, make sure:
- The worker’s passport is valid.
- The worker’s government records contain correct information.
- Any required payments have been completed.
- The worker meets the current Iqama renewal requirements.
- There are no issues preventing the renewal.
- The name is entered exactly as shown on the passport.
Absher’s official guidance confirms that passport validity and other eligibility requirements apply to electronic Iqama renewal services. (Absher)
Can the Iqama Renewal Be Done Online?
Yes. Absher currently lists Renew Residence Permit Service for family members and registered domestic workers, allowing the sponsor to complete the procedure electronically. (Absher)
The exact menus, requirements and available options may change as Absher updates its electronic services, so always check the latest information shown in your Absher account.
Final Checklist
Before submitting the request, check:
Passport → Name spelling → Passport information → Worker details → Required payments → Iqama renewal
A small spelling difference can cause problems, so always use the passport as the primary reference for the worker’s name.
Conclusion
Changing or correcting a domestic worker’s name and renewing their Iqama is an important process that should be completed carefully. The safest approach is to ensure that the worker’s Absher and government records match the valid passport before starting the Iqama renewal.
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Source: Official Absher platform and Absher User Guide. (Absher)
